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Contact Form

Please do not include or request personal account information in this form. If you need assistance with personal account information, please send a secure message via the Contact Us tab within Founders Online, or call 800-845-1614.

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Apply for a Credit Card!

Are you a member?

MEMBERS: Log in to Founders Online then select Add Accounts to apply for your Credit Card.

Founders Online

NON-MEMBERS: Please complete our Credit Card Application and Membership Application.

Apply for a Deposit Account!

Are you a member?

MEMBERS: Log in to Founders Online then select Add Accounts to apply for your Deposit Account.

Founders Online

NON-MEMBERS: Please complete our Deposit Application and Membership Application.

Apply for an Auto Loan!

Are you a member?

MEMBERS: Log in to Founders Online then select Add Accounts to apply for your Auto Loan.

Founders Online

NON-MEMBERS: Please complete our Auto Loan Application and Membership Application.

Insurance Services

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Founders Online Relax ... get online.

Founders Online provides you with all the tools you need to securely access your accounts.

Download the Founders App today!

Increased Functionality within Founders Online

  • View and manage all your Founders accounts, Loans and Cards in one place and on any device, whether in the app, on a mobile browser or on a desktop browser.
  • Block and unblock your Founders Credit or Debit Cards if you can’t locate your cards or if you suspect fraud.
  • Complete Check Stop Payment requests.
  • Update your personal information such as address, phone number and email address without having to call or visit an office.
  • Apply for Loan and Deposit products.
  • View eStatements.
  • Send Founders Representatives Secure Messages regarding your account within Founders Online.
  • Set up External Transfers from outside financial institutions to make payments even easier!
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Founders Online helps make managing your money easier

  • Schedule Founders Loan and Credit Card payments securely in just a few steps.
  • Sign up for free text, email and transaction alerts.2
  • View account balances and recent transactions on your Apple Watch!3 Click here for more information on using Apple Watch with Founders Online.
  • Sign up for Text Banking4 within Founders Online to send text commands from your SMS-enabled phone to inquire about basic account balance and transaction history information.

 

Pay bills and other Founders members with Founders Pay!

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Secure Access Codes

In Founders Online, you may occasionally be required to receive and enter a Secure Access Code (SAC) in order to log in or complete certain types of transactions. By receiving and entering this code within Founders Online, you can be certain your finances are even more safe and secure.

How the Secure Access Code works
The first time you log in to the new Founders Online you will be prompted to select your SAC delivery method. These methods are predetermined based on the contact information we have for you. Select the delivery method you wish to receive your SAC for your initial login and confirm you have the means to access that code in a timely manner. Once you receive your SAC, enter it in the field and click Submit in order to access Founders Online. The Secure Access Code is another layer of security so we can confirm your account is being accessed by you.

Managing your Secure Access Codes
Changing and editing your SAC delivery channels is easy! Within Founders Online, click Settings in the left column, then Security Preferences in the drop-down selection. You may select or de-select the ways you wish to receive your Secure Access Code. Please note, if you update your SAC delivery channel you will not update your Account Contact Information. You must update your Account Contact Information by clicking on Services and then Contact Info.

Please note, the Forgot Username Secure Access Code can only be delivered through SMS/Text Message. The SAC will be delivered to the mobile phone number we have on record associated with your account.

Click here to access a comprehensive list of questions regarding Founders Online.


Founders Online User Requirements Guide
 


1 Not all account types are eligible for this service. Only members in good standing that have the option to deposit a check within the Founders Mobile App are eligible.
2 The Credit Union does not charge for use of the Service. However, your wireless carrier may charge you for messages you receive as a result of using the Service. You should contact your carrier for complete pricing details.
3 Apple, the Apple logo, iPhone, iPad, iSight, Apple Watch and Passbook are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
4 Participating carriers include (but are not limited to): AT&T, Sprint, T-Mobile®, U.S. Cellular®, Verizon Wireless. Standard messaging and data rates may apply.
5 If you are enrolled in Pay a Bill from Checking/Bill Pay and use the service, a $10.00 monthly fee will be deducted from the checking account used for Bill Pay services or from any available Credit Union account. This monthly fee will be deducted on the 10th of the month following the month in which the transactions occurred. If you do not complete any Bill Pay transactions in Pay a Bill from Checking/Bill Pay for the month, then no fee will be charged for that month.

Online banking may not be available in certain countries and/or territories subject to OFAC sanctions and restrictions.

Auto Loans

as low as

4.50
% APR*

Mortgage Loans

as low as

6.421
% APR*

Credit Cards

as low as

12.75
% APR*

Certificates

as high as

4.52
% APY