• Alert Notifications

    • For security reasons, you will be alerted when certain activities occur under your username.
    • If you receive an alert for something you didn't initiate, call 1-800-845-1614 immediately to report possible fraud.
    • You may edit your alert preferences by logging into Founders Online and selecting Services, then Alerts.
  • My Accounts in Founders Online

    • If you have more than one primary account or are joint on additional accounts, you can now see all accounts with one username.
    • You may manage the accounts you view under Settings then Rename/Hide Accounts.
    • If you previously shared login information with someone not associated with your account, we recommend changing your password as we never suggest sharing usernames and passwords with anyone.
  • Secure Access Codes

    • Our Secure Access Code feature provides an extra layer of security to prevent misuse of your Founders Online account.
    • If you are requesting Secure Access Codes but not receiving them, it is possible you have opted out of SMS with your cellular provider. You may text START to 864-34 to restart receipt of SMS messages.
    • To change your Secure Access Code delivery method, log in to Founders Online, select Settings, Security Preferences, then Secure Access Code Delivery.
    • If you are accessing Founders Online on a device which clears cookies regularly or blocks cookies, you may be prompted to re-register the device even after you have selected to Register the Device at login.
    • You may be prompted for a Secure Access Code under multiple circumstances including first time login, logging in from a new device/browser, changing key information about yourself or your preferences, initiating a large dollar amount transaction, or more.
  • Transaction Status

    • Authorized - the activity is ready but it hasn't actually taken place yet.
    • Processed - the activity has actually occurred.
  • Bill Pay

    • If you previously had Bill Pay set up under more than one account, you now have the ability to access Bill Pay and schedule payments using only one username.
    • You may continue to use multiple logins to access Bill Pay, or you may choose a primary login and manually re-add the billers from your secondary login.
    • Popmoney is located within Bill Pay, where you can send and request money to anyone with an email address or mobile phone number.
  • Loan Payments

    • To pay your Founders Loan visit Transactions, then Make Loan Payment.
    • To make a payment on a Founders Personal, Auto or Mortgage Loan you do not own or jointly own, log in to Founders Online, select Founders Pay, then Pay a Member and select “Make a single transfer to another member.” Fill out the fields and select the Loan option from the To Account Type dropdown. If you need to make a one-time payment to a Founders Credit Card, select the Credit Card option.
  • Recurring Loan Payment or Transfer

    • Review your recurring Loan payments or transfers under Transactions, Online Activity, then Recurring.
  • Founders Pay

    • When linking accounts to make future transfers in Founders Pay, we recommend you assign the accounts a nickname by going to Settings then Rename/Hide Accounts.
  • Viewing eStatements

    • To view your eStatement for the first time in Founders Online, you must input a code to access the PDF document.
  • Mobile Deposit1

    • When depositing a check using Mobile Deposit, you can choose to deposit the money in any of the share or deposit accounts you can view in Founders Online under your username.
  • Card Management

    • Under the Card Management menu option you are able to temporarily block and unblock your Founders Credit or Debit Cards, or report your card as lost or stolen.
  • CURewards® Points

    • If your Founders Credit Card earns CURewards® points, you can view your balance and redeem your points from the initial landing page of Founders Online.

1 Not all account types are eligible for this service. Only members in good standing that have the option to deposit a check within the Founders Mobile App are eligible.