Card Fraud Alerts Relax ... We Have Card Fraud Alerts!
Our free Card Fraud Alerts1 are specially designed to help keep your money safe! Our system detects potential fraudulent activity and sends you the information you need to stop it in its tracks.
Immediate Alerts
When suspicious activity has been detected on your account, our automated system will contact you by text and/or phone.
2-Way Communication
You can take action the second you receive your alert! Simply text the provided command word or interact with the automated system on the phone.
If you receive a card fraud alert by phone, text or email about a suspicious transaction, we ask that you respond immediately to let us know whether the transaction is legitimate. You only need to respond “Yes” or “No.”
Your quick response to these communications could help us stop further unauthorized transactions if someone has fraudulently accessed your card information.
Real-Time Support
Our Founders representatives are ready to assist you at any time to ensure you receive the best defense exactly when you need it.
Important Note
Founders will never ask you for account information or your PIN in fraud alerts.
Update Your Contact Information
To ensure you are able to receive these new alerts, log in to Founders Online today and confirm we have your current phone numbers and email address. Simply select Services in the left menu then Contact Info. If you have access to multiple accounts, be sure you confirm your information is correct on all accounts.
How to Reach Founders
If you have any questions regarding these new alerts, please call 800-845-1614 and a Founders representative will be glad to assist you.
1 Enrollment required. Your wireless carrier may also charge you for messages you receive as a result of using the service. You should contact your carrier for complete pricing details.
Important Notice
Disclosure
You are exiting Founders Federal Credit Union's website. When you click Continue, you will be transferred to a website not operated by your credit union. Founders Federal Credit Union is not responsible for the content or any links to or from this alternate website. Founders does not represent the third party or the member, should they enter into any agreements; and makes no representations or warranties regarding the products or services of the third party. Also, the privacy and security policies of the third party may be different from those of Founders Federal Credit Union.
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